eyecandylens web store FAQ section

Local pickup within Mississauga (Heartland Centre, Erin Mills and Square One) and downtown Toronto (only at 160 Bloor Street East, about a 2 min. walk from Bloor-Yonge station) are available. A pickup fee of $2.00 applies. Pickup at Kee Square in Mississauga (directions will be given upon request) is free, however. Please note that local pickup doesn't mean that you'll be paying the full amount during the pickup; we must receive at least an initial 50% deposit in order to prevent customers from backing out of the pre-order. This 50% can be paid via Paypal, in person, concealed cash or money order.

Please read the TERMS AND CONDITIONS. Ordering signifies that you have read and agreed to them.

I deliver through International Parcel Post (2 to 4 weeks from order of batch, but actual shipping takes 7 to 10 days). All Canadian orders which have shipping include a tracking number.

All lenses are purchased from distributors directly in Korea who have the certificate of origin. They lenses themselves are FDA, ISO, CE, KGMP and MHLW approved. It is always advisable to take proper care of lenses or just about anything that goes near one's eyes. They should never be worn for > 10 hours and should always be cleansed using contact lens solution and/or protein tablets.

Eyecandy Lens will never ask for or know customers' credit card information, since we accept payment only via Paypal, money order or concealed cash. Paypal is recommended since it is the most secure form of Internet payment. PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 18 currencies around the world, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages. Concealed cash (CAD or USD) is, of course, at the customer's own risk.

We are sorry that lenses cannot be exchanged or refunded for hygienic purposes. Please be sure about what you want before you buy!

Yes, all lenses come in 0.00.

No, sorry, Eyecandy Lens does not offer them. We may supply them in the near future though.

Orders should arrive 2 to 4 weeks AFTER the batch order has been placed. Please be patient if there are delays.

All prices are in USD. If you require an invoice in CAD, e-mail us and we will send you one.

For a wholesale information package, please contact us at eyecandylens@gmail.com. We offer good supply rates and the largest selection of brands and designs. Discounts come with purchases of 10 pairs or more.

Try Bescon Hypa C7 Black, NEO Accent Charm (Chagall) Circle and Innovision Silky Black.

We would recommend NEO Dali Brown, GEO Jazz Brown and T-Top Valentine Brown.

Bescon is Korea's top producer of contact lenses, exporting to over 40 certified distributors around the world. Their products are of the highest quality. Many users have also reported that Bescon circle lenses exceed most other brands in terms of comfort.

Please check the batch order status here: http://www.freewebs.com/eyecandylens/OrderStatus.html

Yes, we ship worldwide. If your country is not listed in our "Countries Eligible for Shipping" list, please contact us, and we'll add it so that you can checkout easily.

If you see a brand of circle lenses that you like but we don't carry, please do not hesitate to tell us! We will try to include more brands if consumer demand for them is high.